• What is the Kentucky "No Call" law?

• Is there any cost to get on the list?

• How do I sign-up for the "No Call" law?

• How long will my number remain on the National Do Not Call Registry?

• Will I get any telemarketing calls if I'm on the "No Call" list?

• How and when can I file a complaint?

• What is done with the information I provide for the list?

• Does Kentucky’s No Call law apply to businesses located outside Kentucky?

It is a list of the home telephone numbers of Kentuckians who want to reduce the number of unwanted telemarketing calls invading the privacy of their homes with some exceptions. The list is maintained as part of the National Do Not Call Registry. Any telemarketer who calls a Kentucky citizen whose home or wireless number is on the list and effective can be fined up to $5,000.00 per violation, unless they fall within one of the exceptions in the law.

No. There is no charge for consumers to get on the list.

The process for registering to the Kentucky Do Not Call List has changed. By registering with the "Free" National Do Not Call Registry, your telephone number will automatically be included on the Kentucky Do Not Call List and will be included in the list of telephone numbers telemarketers are required to download prior to telemarketing in Kentucky. Your request to be placed on the National Do Not Call Registry must be renewed every 5 years! You should begin receiving fewer calls 90 days after you sign up on the list.

• If you are a residential consumer attempting to register for the National Do Not Call Regsitry, you may do so online at www.donotcall.gov, or by calling toll-free, 1-888-382-1222 or TTY 1-866-290-4236, to reach the National Registry. You must call from the telephone or wireless number you wish to register.
• If you are a merchant or telemarketer, click here, for information on how to download the Kentucky Do Not Call List.
• If your phone number is on the Kentucky Do Not Call List and wish to file a complaint, click on the following link to file a complaint with the Kentucky Attorney General's Office at www.nocall.ky.gov

Five (5) years.

The law allows certain telemarketers to continue to call consumers on the "No Call" list. The exceptions include calls from:

• Telemarketers who have a prior or existing business relationship with you.
• Telemarketers who have received an express request from you to call.
• Telemarketers with whom you have an existing debt or contract.
• Telemarketers soliciting only donations for charities.
• Telemarketers who call your business.
• Political calls and telephone surveys or polls.

If you get a call from a telemarketer that is not within one of the exceptions, you can file an online complaint on this website, by calling the Attorney General's toll-free Telemarketing complaint hotline at 1 (866) 877- STOP (7867), or by mailing a written complaint form to the:

• Name of the telemarketing company that called you.
• Telephone number of the telemarketing company that called you.

The information provided is kept confidential and used only to compile the "No Call" list. The only information on the list is your home telephone number. Only your telephone number will be provided to telemarketers to prevent them from calling you. It is a crime for anyone to use your information for any reason other than preventing unwanted telemarketing calls.

Yes. The law applies to all telephone solicitations that are placed on Kentucky residential or wireless telephone numbers on the Kentucky "No Call" list regardless of origin.